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BPeSA Western Cape is a non-profit organization based in Cape Town, South Africa, whose goal is to support job creation and skills development in the contact centre and business process outsourcing industry.
We do this by:
- Working with Provincial and Local Government to ensure their funding is used to support the industry
- Helping investors understand the benefits of locating operations in Cape Town and facilitating their investments
- Running a professional and effective industry association for our members, including an annual awards programme, training events, industry conferences and site visits
- Supporting SMEs and start up companies in the industry
- Running our acclaimed training programme, the CADET programme, that trains unemployed people and places them in work experience positions in the industry.
Our support staff are here to assist you in any way we can.
Services to International Companies
We are proud to have assisted some of the largest corporations in the world understand why Cape Town is an ideal location for complex, value-added business process outsourcing.
We help international companies by:
- Acting as an expert, independent, local partner
- Understanding your business and assessing the feasibility of offshoring to Cape Town
- Putting together a value-added itinerary (including taking care of all logistical arrangements) and enabling you to visit existing offshore sites and learn from others
- Working through the business case to ensure that offshoring makes sense for you
- Assisting you in identifying outsource partners, locations, and other suppliers
- Working with you to ensure access to Government incentives, training grants etc
