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Ready to CompeteThis report was commissioned to provide potential investors with a level of fine-grained information to support the Business case for investing in Financial Services BPO in South Africa. The report was produced by The Everest Group and Letsema Consulting under the guidance of a Leadership Group drawn from industry leaders in South Africa and supported by the Department of Trade and Industry (the dti) and the BPO industry association (BPeSA). Download the report
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